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Effective Date: [Wednesday, May 28, 2025] At Smart Skills Academy, we want you to be confident in your learning experience. If you’re not satisfied with a course, we’re here to help.
❌ Non-Refundable Items
- Courses purchased through third-party platforms (e.g., Udemy)
- Discounted or promotional offers
- Monthly membership fees after 7 days
- Downloadable resources or digital products once downloaded
📩 How to Request a Refund
To request a refund, please email us at
📧 info@smartskillsacademy.co.uk
Include your full name, course title, and payment details.
💸 Refund Process
- Approved refunds will be processed within 5–10 business days.
- Refunds will be credited back to your original payment method.
- We reserve the right to deny repeat refund requests from the same user.
📌 Need Help?
If you have any questions about our refund policy, please don’t hesitate to contact us.
We’re here to make your learning safe, smart, and stress-free.